Total puts Corporate Social Responsibility (CSR) at the heart of its activities and conducts its operations according to the following principles of:

  • protecting the safety and security of people and its facilities;
  • limiting its environmental footprint;
  • ensuring that its Code of Conduct is applied in its sphere of operations;
  • incorporating the challenges of sustainable development in the exercise of its activities;
  • increasing its local integration by placing dialogue with its stakeholders at the heart of its policy and contributing to the economic and social development of the regions where the Group has operations with the objective of creating shared value; and
  • promoting equal opportunities and fostering diversity and cultural mix among its personnel.


The Group's CSR performance is measured by non-financial rating agencies. Total has been included continuously in the FTSE4Good index (London Stock Exchange) since 2001 and in the Dow Jones Sustainability World Index (DJSI World - New York Stock Exchange) since 2004. Total was listed in the DJSI Europe in 2016.


In terms of reporting, TOTAL refers to the IPIECA (global oil and gas industry association for environmental and social issues) guidance and to the Global Reporting Initiative (GRI).

The reporting scopes and method concerning the information in this chapter are presented in point 4 below. The data presented in this section are provided on a current-scope basis. 


TOTAL’s ambition is to become the responsible energy major by supplying affordable energy to a growing population, taking the issue of climate into consideration and meeting its customers’ new expectations. In 2016, this 20-year ambition was reflected in the One Total company project, which saw the introduction of a new organization, fully effective on January 1, 2017. This new organization is reflected in particular by the implementation of:

  • a new Gas, Renewables & Power business segment, whose President is a member of the Executive Committee, which spearheads the Group’s ambitions in low-carbon and energy efficiency businesses. This segment is also tasked with managing the Total Energy Ventures investment fund and activities to develop access to energy (Awango by Total);
  • a Strategy-Innovation corporate division, which includes a Strategy & Climate division tasked with incorporating climate issues into the Group’s strategy; and
  • a People & Social Responsibility corporate division, whose President is a member of the Executive Committee, which includes a Human Resources division focused on its strategic missions, an HSE (Health Safety Environment) division bringing together all the central HSE divisions of the business segments, whose mission is to implement a strengthened HSE model, a Security division and a new Civil Society Engagement division that manages all the Group’s initiatives in this field.


In 2015, the United Nations adopted the 17 Sustainable Development Goals (SDGs). These goals acknowledge the decisive role corporations can play in economic development and growth and ask of them to show creativity and innovation in finding solutions to global sustainable development challenges.


Total is proactively committed to incorporating the SDGs into its activities, especially in those areas where its activities have the greatest impact or enable the Group to make a positive and differentiating contribution.


This is particularly true for the following topics:


Climate change (SDG 13)
In May 2016, Total published a detailed report specifying how climate-related challenges are integrated in its strategy, and setting a 20-year ambition that takes into account the IEA's 2°C scenario.
An update of this report will be published in May 2017.


Decent work and human rights (SDGs 8 and 16)
In July 2016, Total became the first oil and gas company to publish a detailed report specifying how the Group incorporates respect for human rights in its activities. Total strives to communicate transparently and indicate which actions have been taken to rise to the challenges the Group is facing.

Access to energy (SDG 7)
Total's ambition is to supply affordable energy to growing populations.


Biodiversity (SDGs 14 and 15)
Total pursues an active policy to reduce the environmental footprint of its activities by paying particularly close attention to protected and sensitive zones.


In 2016, Total has committed to developing an action plan as promoted by the United Nations for implementing SDGs. Information on the Group's current contributions per SDG can be found here.


Total is also working with the IPIECA to define a common framework describing the contributions that the oil industry can make to the SDGs.


The SDG pictograms are included in this website to illustrate Total's contributions.


The Board of Directors is composed of 12 members elected at the Annual Shareholders’ Meeting, including 7 independent directors (with one lead independant director), a director representing Total's employee shareholders and a director representing employees, appointed by the Central Work Committee of the Upstream /Holding Company Unit of Economic and Employee Interest (UES). Its makeup reflects our diversity and wide range of experience, nationalities and cultures and enables us to consider the interests of all shareholders.