Sustainable Development Goals

SDG 12 Responsible consumption and production

12.2 Resources efficiency

Fresh water

The Group’s activities, mainly those of Refining & Chemicals, and to a lesser extent those of the Exploration & Production and the Integrated Gas, Renewables & Power segments, may potentially have an impact on, as well as be dependent on, water resources. This is especially true when an activity is located in a water resources sensitive environment.

Soil

Total uses the ground surface that it needs to safely conduct its industrial operations and, in 2019, did not make extensive use of ground surfaces that could substantially conflict with various natural ecosystems or agriculture.

URD p.224 5.5.3 Limiting the environmental footprint – Sustainable use of resources

SP – Environment indicators

CDP Water disclosure

Can also be linked to target 8.4 - Resource efficiency

12.2 Energy efficiency

See target 7.3 – energy efficiency (our sites and our customers)

12.4 Environmental policy & commitments

Total strives to control its energy consumption, its emissions in natural environments (water, air, soil), its residual waste production, its use of natural resources and its impact on biodiversity.

The Group’s environmental progress targets:

– decrease sulfur dioxide (SO₂) emissions into the air by 50% between 2010 and 2020;

– valorize more than 50% of the waste produced by the sites operated by the Group;

– maintain the hydrocarbon content of water discharges below 30 mg/l for offshore sites and below 15 mg/l for onshore and coastal sites.

URD p.221 5.5.1 General policy and environmental targets

For climate policy & indicators, see target 13.1 – curtailing emissions

12.4 Accidental pollutions prevention

To prevent incident risks and, in particular, major spills that could reach the environment, Total implements appropriate policies of risk management.

URD p.216 5.4.1 Preventing the occurrence of major industrial accidents

URD p.222 5.5.2 Preventing risks of accidental pollution

SP – Health and safety indicators

SP – Environment indicators

Can also be linked to target 14.1 Marine pollution – from operations

Can also be linked to target 12.4 - Local environmental footprint

Can also be linked to target 6.3 - Risks and spills management

12.4 Local environmental footprint

Total implements a policy of avoiding, reducing, managing and monitoring the environmental footprint of its operations. As part of this policy, emissions are identified and quantified by environment (water, air and soil) so that appropriate measures can be taken to better control them.

Air, water

The Group’s environmental progress targets:

– decrease sulfur dioxide (SO₂) emissions into the air by 50% between 2010 and 2020;

– valorize more than 50% of the waste produced by the sites operated by the Group.

Soil

The risks of soil pollution related to Total’s operations come mainly from accidental spills (see target 12.4 – accidental pollutions prevention) and waste storage (see target 12.4 – waste management).

URD p.223 5.5.3 Limiting the environmental footprint

SP – Environment indicators

GHG emissions

See target 13.1 – curtailing emissions

Can also be linked to target 14.1 - Marine pollution from operations

Can also be linked to target 14.1 - Ecosystems preservation

Can also be linked to target 15.1 - Ecosystems preservation

Can also be linked to target 3.9 - Environmental stewardship

12.4 Waste management

Total’s target:

Valorize more than 50% of the waste produced by the sites operated by the Group.

URD p.226 5.5.5 Promoting a better use of natural resources by supporting the circular economy – Waste prevention and management

Can also be linked to target 12.4 – Local environmental footprint

12.5 Circular economy

Plastics

Total is deeply committed to developing recycling in order to address the issue of end-of-life of plastics. In addition, Total has the ambition to produce 30% of its polymers from recycled materials by 2030.

URD p.64 2.4.1.1 Refining and Petrochemicals – Plastics recycling and circular economy

URD p.227 5.5.5 Promoting a better use of natural resources by supporting the circular economy – Developing polymers from recycled plastics

R&D

The R&D programs developed around safety and environment are aimed at reducing risks and accidents, mitigating lifecycle impact of the Group’s activities and products, developing the circular economy, recycling and frugal use of resources.

URD p.76 2.7.1 Safety and environment

Can also be linked to target 14.1 - Marine pollution from plastics

12.6 Sustainability reporting

Non-Financial Performance Disclosure

Chapter 5 of the Universal Registration Document constitutes the consolidated statement of non-financial performance as per Article L. 225-102-1 of the French Commercial Code, and discloses how the Company and the entities included in the scope of consolidation, in accordance with Article L. 233-16 of the French Commercial Code, take into account the social and environmental consequences of their activities, as well as the effects of those activities with regard to respect for human rights and fighting corruption and tax evasion.

Pursuant to the above mentioned Article L. 225-102-1, the statement also includes information about the impact on climate change of the Company’s activity and the use of the goods and services that it produces, its societal commitments in order to promote sustainable development, the circular economy, the collective agreements in place within the Company and their impacts on the Company’s economic performance as well as on employees’ working conditions, the actions aimed at fighting discrimination and promoting diversity, and the measures taken in favor of people with disabilities.

URD p.204 5 Non-Financial performance

Task-force on Climate-related Financial Disclosure

Total publicly announced its support for the TCFD and its recommendations and has implemented them since its 2017 annual report.

URD p.234 5.6.5 TCFD correspondence table

CC – p. 54 Reporting framework

UN Guiding Principles reporting framework

In 2016, Total published an initial Human Rights Briefing Paper, in line with the UN Guiding Principles Reporting Framework, making it the first company in the oil and gas industry to do so. An updated version of this document was published in 2018.

URD p.235 5.7 Actions in support of human rights

HR – Human rights briefing paper

12.7 Sustainable procurement practices

Fundamental Principles of Purchasing, launched in 2010, specify the commitments that Total expects its employees and suppliers to adhere to in the following areas: respect for human rights at work, the protection of health, security and safety, preservation of the environment, prevention of corruption and of conflicts of interest and the fight against fraud, respect for competition law, as well as the promotion of economic and social development.

URD p.245 5.10 Contractors and suppliers

12.8 Products information & labelling

Unless certain precautions are taken, some of the petroleum or chemical products marketed by Total pose potential consumer health and safety risks.

URD p.220 5.4.4 Limiting risks for the health and safety of consumers

SDG 14 Life below water

14.1 Marine pollution – from operations

Preventing pollution

See target 12.4 – accidental pollutions prevention

Water discharges

See target 12.4 – Local environmental footprint

14.1 Marine pollution – from marine transport

Own vessels

For its sea and river shipment requirements, Total only charters ships and barges that meet the highest international standards.

URD p.222 5.5.2 Preventing risks of accidental pollution

Clients’ vessels

In order to meet the new emission standards for marine fuels that came into effect on January 1, 2020, Total is supporting its customers through this transition with its subsidiary Total Marine Fuels Global Solutions, which offers a diversified range of marine fuels and associated services. Consequently, the Group reorients its product portfolio with fuels with a sulfur content below 0.5% and LNG.

URD p.72 2.5.5 Products and services development – Natural gas for shipping

CC – p. 36 Alternatives for transportation: Natural gas and electricity lead the way – Shipping, the potential of LNG

14.1 Marine pollution – from plastics

See target 12.5 – circular economy

14.2 Ecosystems preservation

Biodiversity approach

The Group takes biodiversity and ecosystems into account in its reference frameworks. For new facilities developed by the Group, internal rules require that impact assessment taking into account biodiversity and ecosystems be carried out and that action be taken if necessary. For existing facilities, the Group recommends that its subsidiaries apply the avoid – reduce – restore – compensate approach.

The Group is committed to:

– systematically develop biodiversity action plans for production sites located in protected areas (located in an IUCN I to IV or Ramsar convention protected area);

– not conducting oil and gas exploration or production operations in the area of natural sites listed on the UNESCO World Heritage List (as of December 31, 2018);

– not conducting exploration in oil fields under sea ice in the Arctic.

URD p.225 5.5.4 Managing impacts to biodiversity and ecosystems during projects and operations

SP – Total’s biodiversity brochure

Reducing local environmental impacts

See target 12.4 – Local environmental footprint

Can also be linked to target 6.6 - Ecosystems preservation

14.3 Global GES emissions

See target 13.1 – curtailing emissions

14.a R&D

In July 2018, and within the framework of the Act4Nature initiative, Total made 16 biodiversity commitments. Among them : Total, in partnership with specialized organizations, such as the UN Environment World Conservation Monitoring Centre, develops innovative tools and methods for the analysis and modeling of biodiversity data collected as part of its baseline studies and promotes their sharing with the scientific community.

URD – p.225 5.5.4 Managing impacts to biodiversity and ecosystems during projects and operations

SP – Total’s biodiversity brochure

SDG 15 Life on land

15.1 Ecosystems preservation

Biodiversity approach

The Group takes biodiversity and ecosystems into account in its reference frameworks. Thus, for new facilities developed by the Group, internal rules require that impact assessment taking into account biodiversity and ecosystems be carried out and that action be taken if necessary. For existing facilities, the Group recommends that its subsidiaries apply the avoid – reduce – restore – compensate approach.

The Group is committed to:

– systematically develop biodiversity action plans for production sites located in protected areas (located in an IUCN I to IV or Ramsar convention protected area);

– not conducting oil and gas exploration or production operations in the area of natural sites listed on the UNESCO World Heritage List (as of December 31, 2018).

URD – p.225 5.5.4 Managing impacts to biodiversity and ecosystems during projects and operations

SP – Total’s biodiversity brochure

Reducing local environmental impacts

See target 12.4 - Local environmental footprint 

Can also be linked to target 6.6 - Ecosystems preservation

15.2 Sustainable biofuels sourcing

Biofuels

All the biofuels incorporated by the Group in Europe are certified as sustainable ISCC EU type certification according to the criteria required by the European Union. This certification imposes criteria of sustainability and traceability of the oils (carbon footprint, non-deforestation, proper soil use, respect for Human Rights). Those criteria apply to the entire production and distribution chain of the sustainable biofuels and were strengthened in 2019 as part of the revision of the Directive on renewable energy in transport.

URD p.225 5.5.3 Limiting the environmental footprint – Sustainable use of resources – Soil

CC – p.40 Promoting sustainable biofuels

Can also be linked to target 2.1/2.3 - Sustainable sourcing

15.2 15.a Nature Based Solutions

The Group’s target is to reach a sustainable storage capacity of 5Mt CO₂/y by 2030.

URD p.39 2.1.6.4 Natural carbon sinks

URD p.229 5.6.2 Strategy -4) Developing businesses that contribute to carbon neutrality

CC – p. 42 Natural Carbon Sinks: USD 100 Million a Year to capture and Store Carbon

15.1 15.2 Forest preservation

The Total Foundation program aims to take action to protect sensitive ecosystems through the natural storage of carbon, improve biodiversity and the quality of life of local communities, and raise awareness of young people in environmental conservation.

URD p.244  5.9.3.2 Total Foundation – Four areas of action – Forests and Climate

Web – Total Foundation – Cultural dialogue and heritage 

SDG 6 Clean Water and sanitation

6.1 Access to water

URD p.243 5.9.2.4 Taking socio-economic initiatives in favor of local communities – Providing access to basic needs (access to energy, water, health, etc.)

6.2 Sanitation and Hygiene

CDP Water disclosure

6.3 Water management

The Group’s operations generate discharges into wastewater. In addition to complying with applicable legislation, the Group drew up a guide that the Group subsidiaries can use to limit the quantities discharged.

The Group’s target is to maintain hydrocarbon content of water discharges below 30 mg/l for offshore sites and below 15 mg/l for onshore and coastal sites.

URD p.223 5.5.3 Liming the environmental footprint – Water, air

SP – Environment indicators

CDP Water disclosure

6.3 Risks and spills management

See target 12.4 – Accidental pollutions prevention

CDP Water disclosure

6.4 Resources efficiency

The Group’s activities, mainly those of Refining & Chemicals, and to a lesser extent those of the Exploration & Production and the Integrated Gas, Renewables & Power segments, may potentially have an impact on, as well as be dependent on, water resources. This is especially true when an activity is located in a water resources sensitive environment.

URD p.224 5.5.3 Limiting the environmental footprint – Sustainable use of resources

SP – Environment indicators

CDP Water disclosure

6.6 Ecosystems preservation

See targets 14.2 and 15. 1 – Ecosystems preservation

SDG 8 Decent work and economic growth

8.1 Responsible tax policy

See target 10.4 – Responsible Tax Policy

8.2 Economic productivity

Direct value generated

URD 2019 p.4 1.1.2 2019 key Group figures

URD 2019 p.23 1.6.1.2 2019 Group results

SP – Economic indicators

8.3 Support to local economic growth

Shared-value

The Group has built a global, integrated local development approach (“in-country value”) that creates synergies among all the value-creating elements for host countries (employment, subcontracting, infrastructure, support for local industries, socioeconomic development projects, education, access to energy, etc.) by promoting the Group’s industrial know-how.

URD p.241 5.9.1 Fostering the economic development of the regions

SP – Creating and sharing value

Local procurement

Total’s activities generate hundreds of thousands of direct and indirect jobs worldwide. Present in more than 130 countries, the Group currently works with a network of more than 100,000 suppliers of goods and services.

URD p.247 5.10.3 The Group’s responsible procurement actions

8.4 Resource efficiency

See target 12.2 – Resources efficiency

8.5 Decent work

Remuneration policy

The Group’s compensation policy applies to all companies in which TOTAL S.A. holds the majority of voting rights. The aim of this policy is to ensure external competitiveness and internal fairness, reinforce the link to individual performance, increase employee share ownership and implement the Group’s corporate social responsibility commitments.

URD p.207 5.3.1.2 A responsible compensation policy

Long-term employability

See target 4.3 / 4. 4 – Employee training and education

Non-discrimination

Total aims to promote equal opportunities and diversity. It intends to ban all discrimination related to origin, gender, sexual orientation or identity, disability, age or affiliation with a political, labour or religious organization, or membership in a minority group.

URD p.211 5.3.3.1 Promoting equal treatment of employees and banning discrimination.

Human rights in the workplace

The prohibition of forced and child labor, non-discrimination, just and favorable conditions of work, as well as safety, all form part of the principles set out in Total’s Code of Conduct and are developed in the Human Rights Guide and in the Information Document on Human Rights (2016 and 2018 editions).

URD p.236 5.7.1 Human right in the workplace

URD p.246 5.10.2 The Group’s policy applied to the supply chain

URD p.247 5.10.3 The Group’s responsible procurement actions

SP – Social indicators

HR p. 20 – Addressing our salient issues in the workplace

Can also be linked to target 1.1 / 1.2 / 1.3 - Responsible social standard

8.6 Youth insertion

See target 4.4 / 4.5 – Youth insertion

8.7 Forced labour and child labour

The prohibition of forced and child labor, non-discrimination, just and favorable conditions of work, as well as safety, all form part of the principles set out in Total’s Code of Conduct and are developed in the Human Rights Guide and in the Information Document on Human Rights (2016 and 2018 editions).

The prevention of forced and child labour in the supply chain is a major area of concern.

URD p.237 5.7.1 Human right in the workplace – In the Group’s value chain

URD p.246 5.10.2 The Group’s policy applied to the supply chain

URD p.247 5.10.3 The Group’s responsible procurement actions

Can also be linked to target 16.1 / 16.2 - Child labour and forced labour

8.8 Occupational health and safety

For Total, being committed to better energy means, first and foremost, ensuring the safety of its employees, stakeholders and facilities. It also means protecting the health of all those related directly or indirectly to its activities.

Total’s target is to be recognized as a benchmark for safety in its industry and achieve zero fatalities.

URD p.218 5.4.2 Preventing occupational accidents

URD p.220 5.4.3 Preventing occupational health risks

SP – Health and safety indicators

8.8 Social dialogue

Total maintains on going exchanges with Group employees and their representatives. Social dialogue is a key component of the Group’s corporate vision. It includes all types of negotiations, consultations or exchanges of information between Group’s entities, the employees and their representatives about economic and social issues related to the life of the company.

In 2019, 80.3% of companies had an employee representation.

URD p.215 5.3.3.3 Promoting social dialogue

Can also be linked to target 16.7 - Stakeholder engagement

SDG 3 Good health and well being

3.1 / 3.2 / 3.7 Maternity provisions

In 2015, Total signed a global agreement with the international IndustriAll Global Union trades union federation on the promotion of human rights at work, diversity, the participation of employees and their representatives in social dialogue and the recognition of health and safety at work. Article 3.2 includes specific maternity provisions.

URD p.215 5.3.3.3 Promoting social dialogue

Can also be linked to target 5.1 - Parental leave

3.3 / 3.4 / 3.5 People’s health

Employees’ health

For Total, being committed to better energy means, first and foremost, ensuring the safety of its employees, stakeholders and facilities. It also means protecting the health of all those related directly or indirectly to its activities.

URD p.220 5.4.3 Preventing occupational health risks

SP – Health and Safety indicators

Employees’ benefits

See target 3.7 – health coverage

Health & the community

Total’s operational activities may have an impact on the human rights of local communities. The access to land of local communities of local communities and their right to health and an adequate standard of living are two salient issues for Total.

URD p.237 5.7.2 Human right and local communities

3.6 Road safety

The Group adopted a policy intended to reduce the number of accidents in the field of road transport by applying standards that are, in some cases, more stringent than certain local regulations. The 27% reduction in the number of serious injuries between 2016 and 2019 is a testimony to the efforts that have been made.

URD p.219 5.4.2 Preventing occupational accidents – road transport.

Total Foundation

The Total Foundation program aims to take action for safer mobility by educating youth, training and raising drivers’ awareness and supporting road safety policies.

URD p.244  5.9.3.2 Total Foundation – Four areas of action – Road safety

Web – Total Foundation – Youth inclusion and education

3.8 Health coverage

Employees’ benefits

Total provides pension and employee benefit programs (health and death) meeting the needs of the subsidiaries and the Group’s standards with the aim that each employee can:

• Benefit, in case of illness, from coverage that is at least equal to the median amount for the national industrial market;
• Save or accumulate income substitution benefits for retirement;
• Arrange for the protection of family members in case of the employee’s death via insurance that provides for the payment of a benefit recommended to equal two years’ gross salary.

URD p.207 5.3.1.2 A responsible compensation policy

Can also be linked to target 3.3 / 3.4 / 3.5 - People’s health

3.9 Environmental stewardship

See target 12.4 – Local environmental footprint

SDG 4 Quality education

4.4 / 4.5 Youth insertion

Youth insertion within the company

Total is committed to promoting the professional integration of young people, thus increasing their employability. It believes that for maximum impact, this issue must be tackled as early as possible in the education system, and has therefore put in place targeted actions tailored to the specific context of the countries where they are implemented.

URD p.213 5.3.3.1 Promoting equal treatment of employees and banning discrimination – Commitment to promote the professional integration of young people

Total Foundation

The Total Foundation program aims to empower young people, particularly socially at-risk young people, by means of support and guidance, training, particularly in industry, and insertion in the workplace.

URD p.244  5.9.3.2 Total Foundation – Four areas of action – Youth education and inclusion

Web – Total Foundation – Youth inclusion and education

Can also be linked to target 10.2/10.3 - Non-discrimination

4.3/ 4.4 Employee training and education

Long-term employability

The Group invests in the development of employees by providing individual support and by implementing a tailored training policy that focuses on two areas: facilitating skills acquisition in order to keep up with the development of job sectors and technologies, and contributing to maintaining employees’ long term employability.

In 2019, 77% of employees attended at least on-site training during the year.

URD p. 209 5.3.2 Maintaining employees’ long-term employability

Can also be linked to target 8.5 - Decent work

SDG 5 Gender equality

5.1 Gender equality

Non discrimination policy

Total is committed to respecting and promoting the principle of equal treatment for women and men, while ensuring that it is correctly applied. Equal treatment for women and men is promoted in the Group through a global policy of gender diversity, quantitative targets set by General Management, Human Resources processes that take the issue of gender into consideration, agreements in favor of a better work-life balance and awareness-raising and training actions.

Equal remuneration

In terms of compensation, specific measures have been set in place since 2010 to prevent and compensate for any unjustified salary gaps. Regular checks are performed during salary-raise campaigns to ensure employees are treated fairly and men and women receive equivalent compensation for the same level of responsibility.

URD p.211 5.3.3.1 Promoting equal treatment of employees and banning discrimination – Equal treatment for women and men

HR p. 22 – Non-discrimination and gender diversity

SP – Social indicators

Can also be linked to target 10.2/10.3 Non-discrimination 

5.1 Women empowerment in local communities

Total sets up dialogue procedures based on the consultation and involvement of stakeholders in order to develop constructive and transparent relations with them. The approach to dialogue at Exploration & Production is managed in certain subsidiaries by local community liaison officers who speak the language and understand the customs. They play a decisive role in establishing a good relationship and paying special attention to listening to the most vulnerable populations (ethnic minorities, natives, women).

URD p.243 5.9.2.2 Local stakeholder engagement

SP – Creating value for host regions

5.5 Women in leadership

In order to ensure a more balanced representation of men and women among senior managers, the Group set the following goals, which are to be reached in 2020:

– 25% women senior executives;

– 18% women senior managers;

– more than 20% women members on the Management Committees (head office and subsidiaries);

– more than 20% women members on the Management Committees of branches and in large functional divisions.

URD p.211 5.3.3.1 Promoting equal treatment of employees and banning discrimination – Equal treatment for women and men

HR p. 22 – Non-discrimination and gender diversity

SP – Social indicators

5.1 Parental leave

Maternity provisions

See target 3.1 / 3.2 / 3. 7 – Maternity provisions

Parental leave

In France, an equal opportunity agreement was negotiated with staff representative bodies in June 2019, applicable to the “Socle social commun” scope. It foresees, in particular, extending paternity leave to three consecutive calendar weeks, less stringent remote working conditions (whether occasional or not) and the right to return-to-work coaching following maternity leave.

URD p.211 5.3.3.1 Promoting equal treatment of employees and banning discrimination – Equal treatment for women and men

SDG 10 Reduced inequalities

10.1 Communities empowerment

Communities engagement

Total sets up dialogue procedures based on the consultation and involvement of stakeholders in order to develop constructive and transparent relations with them.

Total acknowledges the specificities of indigenous and tribal peoples (as referred to in International Labor Organization Convention No. 169) and has developed a Charter of Principles and Guideline to be followed with these communities which may be affected by its activities.

The approach to dialogue at Exploration & Production is managed in certain subsidiaries by local community liaison officers who speak the language and understand the customs. They play a decisive role in establishing a good relationship and paying special attention to listening to the most vulnerable populations (ethnic minorities, natives, women).

URD p.243 5.9.2.2 Local stakeholder engagement

Total Foundation

In the face of growing inequality and environmental challenges, the Group’s wish has been to strengthen its public interest initiatives and efforts in the development of the regions in which it is present by favoring in particular actions that benefit young people first. In 2017, it has therefore decided to structure its actions within the framework of the Total Foundation program, which covers the citizenship initiatives undertaken every day worldwide by the Group’s subsidiaries and by its corporate foundation.

The Total Foundation program focuses on four areas of action: youth education and inclusion, road safety, forests and climate, cultural dialogue and heritage.

URD p.244 5.9.3.1 The Total Foundation Program

Can also be linked to target 1.1 / 1.2 - Community investments

10.2/10.3 Non-discrimination

Total aims to promote equal opportunities and diversity. It intends to ban all discrimination related to origin, gender, sexual orientation or identity, disability, age or affiliation with a political, labour or religious organization, or membership in a minority group.

Gender equality

See SDG 5 – Gender equality

Internationalization of management

With employees representing over 160 nationalities, Total enjoys broad cultural diversity and believes that it is important to promote this at all levels of its activities. The Group has set a target of having local managers representing 50% to 75% of the subsidiaries’ Management Committee members by 2020 and non-French nationals representing 39% of senior managers and 40% of senior executives.

People with disabilities

The integration and job retention of people with disabilities are covered by specific measures incorporated into the Group’s diversity policy.

Youth insertion

See target 4.4 / 4.5 Youth insertion

LGBT

The Group signed the LGBT (lesbian, gay, bisexual and transgender) Charter in 2014. Prepared by the “L’Autre Cercle” association, it establishes a framework for combating discrimination related to sexual orientation or identity in the workplace in France.

Tolerance of everyone’s beliefs

Total has written a practical guide to religion in the Group to offer concrete answers to employees’ questions about religion in the workplace and to promote tolerance of everyone’s beliefs, while respecting differences at the same time.

URD p.211 5.3.3.1 Promoting equal treatment of employees and banning discrimination.

SP – Social indicators

10.4 Wage and social protection policies

Remuneration policy

The Group’s compensation policy applies to all companies in which TOTAL S.A. holds the majority of voting rights. The aim of this policy is to ensure external competitiveness and internal fairness, reinforce the link to individual performance, increase employee share ownership and implement the Group’s corporate social responsibility commitments.

Employees’ benefits

Total provides pension and employee benefit programs (health and death) meeting the needs of the subsidiaries and the Group’s standards with the aim that each employee can:

• Benefit, in case of illness, from coverage that is at least equal to the median amount for the national industrial market;
• Save or accumulate income substitution benefits for retirement;
• Arrange for the protection of family members in case of the employee’s death via insurance that provides for the payment of a benefit recommended to equal two years’ gross salary.

URD p. 207 5.3.1.2 A responsible compensation policy

10.4 Responsible tax policy

Tax payments of Total represent a substantial part of the Group’s economic contribution to the countries in which it operates.

Total is mindful of its responsibility and is committed to paying its fair share of taxes to the host countries of its operations, in compliance with applicable laws and conventions and in accordance with it Code of conduct.

It is the Group’s long-term commitment not to create affiliates in countries generally acknowledged as tax havens and to repatriate or liquidate existing affiliates, where feasible.

URD p. 240 5.8.2 Fighting tax evasion

Can also be linked to target 8.1 - Responsible tax policy

SDG 16 Peace, justice and strong institutions

16.1 Respect for human rights

Total is committed to respecting internationally recognized human rights  wherever the Group operates, in particular the Universal Declaration of Human Rights, the Fundamental Conventions of the International Labor Organization (ILO), the UN Guiding Principles on Business and Human Rights, the OECD guidelines for multinational enterprises and the Voluntary Principles on Security and Human Rights (VPSHR).

The Group has identified six risks subdivided across three key areas:

• human rights in the workplace of Total’s employees as well as of the employees of its suppliers and other business partners:

– forced labor and child labor;

– discrimination;

– just and favorable working conditions and safety.

• human rights and local communities:

– access to land;

– the right to health and an adequate standard of living.

• respect for human rights in security-related activities:

– the risk of misuse of force.

URD p. 235 5.7 Actions in support of human rights

Human rights in the workplace

The prohibition of forced and child labor, non-discrimination, just and favorable conditions of work, as well as safety, all form part of the principles set out in Total’s Code of Conduct and are developed in the Human Rights Guide and in the Information Document on Human Rights (2016 and 2018 editions).

URD p. 236 5.7.1 Human rights in the workplace

Human rights and local communities

Total’s operational activities may have impacts on the human rights of local communities, in particular when Total obtains temporary or permanent access to their land for the Group’s projects that may involve the physical and/or economic displacement of these populations.

URD p. 237 5.7.2 Human rights and local communities

URD p. 243 5.9.2.3 Managing the societal impacts of the Group’s activities

Respect for Human rights in security-related activities

In certain situations, intervention by government security forces or private security providers may be necessary to protect Total staff and assets. In order to prevent any misuse of force, Total is committed to implementing the Voluntary Principles on Security and Human Rights (VPSHR) issued by States, NGOs and Extractive Companies.

URD p. 237 5.7.3 Respect for Human rights in security-related activities

Suppliers

Total expects its suppliers to:

– adhere to the Fundamental Principles of Purchasing and ensure that they are adhered to in their activities;

– accept to be audited according to these principles;

– remain attentive to the everyday working conditions of their employees and their suppliers’ employees;

– ensure that their own suppliers and subcontractors adhere to these Fundamental Principles of Purchasing;

– refer to the Group Ethics Committee in case of doubt or in the event of any malfunction.

URD p. 246 5.10.2 The Group’s policy applied to the supply chain

URD p. 247 5.10.3 The Group’s responsible procurement actions

HR – Human Rights Briefing Paper

16.1 / 16.2 Child labour and forced labour

See target 8.7 – forced labour and child labour

16.3 Grievance mechanisms

Grievance mechanisms

The Group’s operational entities are implementing procedures to handle grievances in order to provide residents and local communities with a preferential channel to voice their problems and grievances.

URD p. 243 5.9.2.2 Local stakeholders engagement – Handling grievance from neighboring communities

HR p. 30 – Addressing our salient issues in local communities – Providing access to remedy : our community grievance mechanisms

16.5 Anti-corruption

Total is a major player in the energy sector where public authorities regularly play a role and where the amounts invested may be very high. In addition, the Group is present in more than 130 countries, some of which have a high perceived level of corruption according to the index drawn up by Transparency International. Aware that it is highly exposed to the risk of corruption, Total applies a principle of zero tolerance.

URD p. 238 5.8.1 Fighting corruption

16.6 Transparency

Total supports governments efforts towards advancing transparency in accordance with the EITI framework, and advocates for the public disclose by countries of their Petroleum contracts and licenses.

SP – Business ethics – Promoting transparency among host states

16.6 Governance

Board of Directors

The Board of Directors determines the strategic orientations of Total and supervises their implementation. It relies on the work of four Committees that it has constituted: the Audit Committee, the Governance and Ethics Committee, the Compensation Committee and the Strategy & CSR Committee.

URD p. 19 1.5.1 A board of directors fully committed to the Company’s strategic orientations

Company’s organization

URD p. 20 1.5.3 An operational structure

16.7 Stakeholder engagement

Total engages in dialogue with stakeholders at every level of the organization.

Communities

In accordance with the Group’s framework documents on societal matters, stakeholders are identified, mapped out and organized by level of priority according to their expectations and degree of involvement. The outcome of this process is the definition of action plans to manage the impacts of activities and consider local development needs, in order to build a long-term relationship based on trust.

URD p. 242 5.9.2 Managing societal/society challenges related to the Group’s activities

Civil society

The Civil Society Engagement division manages relations between the Group and civil society, represented notably by non-governmental organizations (NGOs), as well as large institutions and multilateral agencies (e.g. Global Compact).

Employees and trade unions

Total maintains ongoing exchanges with Group employees and their representatives – whose role and position allows for privileged interactions, particularly with management. Social dialogue is a key component of the Group’s corporate vision.

See target 8.8 – Social dialogue

SDG 1 No Poverty

1.1 / 1.2 / 1.3 Responsible social standards

See target 8.5 – Decent work

1.1 / 1.2 Community investments

See target 10.1 – Communities empowerment

1.2 Access to basic services

URD p. 243 5.9.2.4 Taking socio-economic initiatives in favor of local communities  –  Providing access to basic needs (access to energy, water, health, etc.)

1.4 Societal impacts

Total’s operational activities may have impacts on the human rights of local communities, in particular when Total obtains temporary or permanent access to their land for the Group’s projects that may involve the physical and/or economic displacement of these populations. In addition, noise and dust emissions and other potential impacts may also have consequences on the livelihood of neighboring communities.

Consequently, the access to land of local communities and their right to health and an adequate standard of living are two salient issues for Total.

URD p. 237 5.7.2 Human rights and local communities

URD p. 243 5.9.2.3 Managing the societal impacts of the Group’s activities

Can also be linked to target 2.3 - Access to land

2.3 Access to land

Access to land

See target 1.4 Societal impacts

HR p. 29 – Addressing our salient issues in local communities – Access to land

Indigenous and tribal people

Total acknowledges the specificities of indigenous and tribal peoples (as referred to in International Labor Organization Convention No. 169) and has developed a Charter of Principles and Guidelines to be followed with these communities which may be affected by its activities. This charter encourages the use of experts in order to identify and understand these peoples’ expectations and specificities, consult them and contribute to their socio-economic development. This initiative is also consistent with the United Nations Guiding Principles on Business and Human Rights.

URD p. 243 5.9.2.2 Local stakeholders engagement

HR p. 30 – Addressing our salient issues in local communities – Indigenous and Tribal people

Can also be linked to target 1.4 – Societal impacts

2.1/2.3 Sustainable sourcing

See target 15.2 – Sustainable biofuels sourcing

SDG 2 Zero Hunger

2.3 Access to land

Access to land

See target 1.4 Societal impacts

HR p. 29 – Addressing our salient issues in local communities – Access to land

Indigenous and tribal people

Total acknowledges the specificities of indigenous and tribal peoples (as referred to in International Labor Organization Convention No. 169) and has developed a Charter of Principles and Guidelines to be followed with these communities which may be affected by its activities. This charter encourages the use of experts in order to identify and understand these peoples’ expectations and specificities, consult them and contribute to their socio-economic development. This initiative is also consistent with the United Nations Guiding Principles on Business and Human Rights.

URD p. 243 5.9.2.2 Local stakeholders engagement

HR p. 30 – Addressing our salient issues in local communities – Indigenous and Tribal people

Can also be linked to target 1.4 – Societal impacts

SDG 17 Partnerships for the goals

17.14 / 17.16 / 17.17 Partnerships

Aside from complying with national regulations in force in every country where the Group operates, Total reiterates each year, since 2002, its support for the United Nations Global Compact, of which it is one of the companies recognized as LEAD. The Group also follows the UN Guiding Principles for Business and Human Rights since their adoption in 2011.

The challenges posed by climate change require a collective effort. The Group has joined various international initiatives that involve the private and the public sectors, notably:

– carbon pricing (the World Bank’s Carbon Pricing Leadership Coalition, Caring for Climate - United Nations Global Compact, Paying for Carbon call: Total and five other industry leaders);

– the end of routine flaring of associated gas (the World Bank’s Zero Routine Flaring by 2030 initiative);

– control over methane emissions (Oil & Gas Methane Partnership of the Climate and Clean Air Coalition, the Oil & Gas Climate Initiative in cooperation with UN Environment and EDF, etc.);

– greater transparency: support of the recommendations from the G20 Financial Stability Board Task Force on Climate-related Financial Disclosures (TCFD).

Total also actively supports collaborative and multi-stakeholder initiatives in areas in which the coordinated involvement of governments, companies and civil society is key to global progress, particularly:

– financial transparency: the Group has adhered to the Extractive Industries Transparency Initiative (EITI) since its launch in 2002;

– responsible tax principles: the Group publicly supports the B-Team’s responsible tax principles;

– the fight against corruption: Total joined the Partnering Against Corruption Initiative (PACI) in 2016, and the Chairman and Chief Executive Officer has been co-chairman since the end of 2019;

– the challenge of security and respect for human rights by being a member of the Voluntary Principles on Security and Human Rights (VPSHR) since 2012;

– diversity: Total signed in 2010 the “Women’s Empowerment Principles - Equality Means Business” set out by the United Nations Global Compact, in 2016 Close the gender gap – a call to action in World Economic Forum, and, in 2018, the pledge for diversity as part of the European Roundtable of Industrialists;

– disability: in October 2018, Total signed the International Labor Organization (ILO) Global Business and Disability Network of the Charter. In January 2020, TOTAL joint The Valuable 500, a global initiative aiming at explicitly putting the inclusion of people with disabilities and the unlocking of their potential in the agenda of multinational companies;

– biodiversity: in 2018, Total joined the Act4Nature initiative and made commitments to protect biodiversity;

– the circular economy: Total is a founding member of the Alliance to End Plastic Waste, launched in 2019, which brings together companies in the plastics and consumer goods value chain to provide solutions for the disposal of plastic waste in the environment, especially in oceans, and to promote their recycling in a circular economy;

– better access to energy for populations of emerging countries through a partnership with SE4All;

– the reduction of inequalities through the development of social dialogue to favor more inclusive economic growth: Total was one of the first French companies to adhere to the Global Deal initiative  at the end of 2017.

URD p. 18 1.4.4.2 Support for global initiatives

CC p. 20 – Multiple partnerships