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Global Reporting Initiative (GRI)

  

 

The Global Reporting Initiative (GRI) is an international, multi-stakeholder and independent non-profit organization that promotes economic, environmental and social sustainability. The GRI was established in 1997 in partnership with the United Nations’ Environment Programme (UNEP). The organization has developed Sustainability Reporting Guidelines that strive to increase the transparency and accountability of economic, environmental, and social performance and provides all companies and organizations with a comprehensive sustainability reporting framework that is widely used around the world.

Since 2016, the GRI index table also includes references to the UN Sustainable Development Goals (SDGs).

From reporting period 2014, Total used the GRI G4 guidelines and reported in accordance with the Core level. In 2017, Total adopted the GRI Standards and continued to report in accordance with the Core level. 

The GRI index table is based on various sources of information: Total's 2018 Registration Document, Total's 2018 Climate report, Total's 2018 Human Rights Briefing Paper, Total's corporate website, etc.

 

TOTAL – GRI STANDARDS CONTENT INDEX

  • In accordance with CORE level (self-declared) 

  • Reporting period: 2018-2019 

  • Lexicon

    • RD 2018 – Total’s 2018 Registration Document (Annual Report)

    • CC Total’s 2018 - Climate Report

    • HR – Total’s 2018 Human Rights Briefing Paper

    • SP – Sustainable Performance website

Correspondence between the GRI standards and the Sustainable Development Goals was established following the SDG Compass inventory of relevant business indicators against SDGs.

General disclosures

GRI Standard Disclosure Sources Related SDGs
102-1 Name of the organization RD 2018 – p.4 - 1.1 Presentation of the Group and its governance  
102-2 Activities, brands, products, and services

RD 2018 –  p. 7 – 1.2.1 The Group in a few figures; p. 9 – 1.2 An ambition that goes hand in hand with sustainable growth: “become the responsible energy major”; p. 10 – 1.3 Advantages that allow the Group to stand out in a changing energy world

 
102-3 Location of headquarters

RD 2018 – p. 26 – 1.6.1 TOTAL S.A., parent company of the Group and its subsidiaries

 
102-4 Location of operations

RD 2018 – p. 13 – 1.3.4 Geographic presence: key to the Group’s future growth; p. 340 – Note 18 Consolidation scope

 
102-5 Ownership and legal form

RD 2018 – p.4 – 1.1.1.2 A diverse shareholder base; p.26 - 1.6.1 TOTAL S.A., parent company of the Group and its subsidiaries

 
102-6 Markets served

RD 2018 – p. 32-67 – Business overview for fiscal year 2018; p. 32 - 2.1 Exploration & Production; p. 51 - 2.2 Gas, renewables & power; p. 56 - 2.3 Refining & chemicals; p.62 - 2.4 Marketing & services

 
102-7 Scale of the organization

RD 2018 – p.7 – 1.1.2 The Group in a few figures ; p. 20 – 1.4.2 Liquidity and capital resources

 
102-8 Information on employees and other workers

SP – Employment and social inclusion > Attracting and developing talents
SP – Social indicators

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102-9 Supply Chain

SP – Supply chain

 
102-10 Significant changes to the organization and its supply chain

RD 2018 – p. 27 - 1.6.2 An operational structure ; p. 263 – Note 2 Changes in the Group structure

 
102-11 Precautionary principle or approach

RD 2018  – p. 75 – 3.1.2 Industrial and environmental risks and risks related to climate issues; p. 88 – 3.3.3 Risk assessment and management
SPVigilance plan > Severe impact risk mapping
Note: the precautionary approach or principle is not addressed separately, it is integrated in Total’s risk management processes.

 
102-12 External initiatives

RD 2018 – p. 94 – 3.5.3 Action principles
SPBecoming the responsible energy major
SP -  Total and the SDGs
SP Support to global initiatives

 
102-13 Memberships of associations

SP – Business ethics > List of professional associations which Total supports or is a member 

 

GRI Standard Disclosure Sources Related SDGs
102-14 Statement from senior decision-maker

CC 2018 p. 5 Patrick Pouyanné’s foreword
HR 2018 – p. 5 Message from the chairman and CEO
SPBecoming the responsible energy major

 
102-15 Key impacts, risks and opportunities

SP – Challenges identification
RD 2018 – p. 74 – 3.1 Risk factors 
SPVigilance plan
SPIndicators

 

GRI Standard Disclosure Sources Related SDGs
102-16 Values, principles, standards, and norms of behavior

Total’s Code of conduct
Total’s Integrity Guide
SP
Vigilance plan > Actions principles ; Organization ; Awareness and training actions 

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102-17 Mechanisms for advice and concerns about ethics

Total’s Code of conduct – p. 44 – Speaking up
SP Vigilance plan > Whistleblowing mechanisms

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GRI Standard Disclosure Sources Related SDGs
102-18 Governance structure RD 2018 – p.5 – 1.1.1.3 A Board of Directors that is fully committed and able to determine the Company’s strategic orientations   
102-19 Delegating authority

RD 2018 – p. 139 – 4.1.5.2 Executive Committee and Group Performance Management Committee

 
102-20 Executive-level responsibility for economic, environmental, and social topics

RD 2018 – p. 27 – 1.6.2 An operational structure

Climate is integrated to the Strategy division and is headed by the Executive Committee member who is also in charge of the Gas, Renewable and Power branch.
The People and Social Responsibility Executive Vice President is also a member of the Executive Committee and embraces 4 key-sectors: Human Resources; Health, Safety and Environment; Security; and Civil Society Engagement. In addition, the Total’s Ethics Committee sits independently and directly reports to the Chairman.

 
102-21 Consulting stakeholders on economic, environmental, and social topics SP – Vigilance plan > Dialogue with stakeholders
SP – Employment and social inclusion > Promoting social dialogue
SP – Societal impact and local development > Dialogue and involvement with local stakeholders
SP Human rights
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102-22  Composition of the highest governance body and its committees RD 2018 – p. 112-144 – 4.1 Administration and management bodies

 

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102-23  Chair of the highest governance body

RD 2018 – p. 138 – 4.1.5.1 Unified Management Form

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102-24 Nominating and selecting the highest governance body RD 2018 – p. 112-125 – 4.1.1 Composition of the Board of Directors
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102-25  Conflicts of interest RD 2018 – p. 121 – 4.1.1.2 Absence of conflicts of interest or convictions
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102-26  Role of the highest body in setting purpose, values, and strategy RD 2018 – p. 5 – 1.1.1.3 A Board of Directors that is fully committed and able to determine the Company’s strategic orientations
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102-27  Collective knowledge of highest governance body RD 2018 – p. 124 – 4.1.1.6 Training of directors and knowledge of the Company
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102-28  Evaluating the highest governance body's performance RD 2018 – p. 138 – 4.1.4 Evaluation of the functioning of the Board of Directors  
102-29 Identifying and managing economic, environmental, and social impacts  RD 2018 – p. 134 – 137 – Committees of the Board of Directors
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102-30  Effectiveness of risk management processes RD 2018 – p. 132 – 4.1.2.3 Committees of the Board of Directors > The Audit Committee  
102-31 Review of economic, environmental, and social topics RD 2018 – p. 136 – 4.1.2.3 Committees of the Board of Directors > The Strategy & CSR Committee  
102-32  Highest governance body’s role in sustainability reporting

RD 2018 – p. 129 – 4.1.2.2 Activity of the Board of Directors in 2018

The Board of Directors approved on March 13th 2019 the various chapters of the Registration Document 2018, including the consolidated statement of non-financial performance. 

 
102-33 Communicating critical concerns RD 2018 – p. 134 – 4.1.2.3 Committees of the Board of Directors > The Governance and Ethics Committee  
102-35  Remuneration policies RD 2018 – p. 145 – 168 - 4.3 Compensation for the administration and management bodies  
102-36 Process for determining remuneration RD 2018 – p. 145 – 168 - 4.3 Compensation for the administration and management bodies  
102-37  Stakeholders’ involvement in remuneration RD 2018 – p. 147 – 4.3.2.1 Compensation of Mr. Patrick Pouyanné for fiscal year 2018
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102-38 Annual total compensation ratio

Non available
As a multinational established in 130 countries, Total is present in countries with very different standards of living. As such, Total does not collect median annual total compensations. 

 
102-39 Percentage increase in annual total compensation ratio

Non available
As a multinational established in 130 countries, Total is present in countries with very different standards of living. As such, Total does not collect median annual total compensations.

 

GRI Standard Disclosure Sources Related SDGs
102-40 List of stakeholder groups SPRelationship with stakeholders  
102-41 Collective bargaining agreements

SP – Employment and social inclusion > Promoting social dialogue
SP – Social indicators

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102-42 Identifying and selecting stakeholders SP – Vigilance plan > Dialogue with stakeholders  
102-43 Approach to stakeholder engagement

SP – Vigilance plan > Dialogue with stakeholders
SP – Employment and social inclusion > Promoting social dialogue
SP – Human rights
SP – Societal impact and local development > Dialogue and involvement with local stakeholders

 
102-44 Key topics and concerns raised

SP – Vigilance plan > Severe impact risk mapping
SPChallenges identification

 

 

GRI Standard Disclosure Sources Related SDGs
102-45 Entities included in the consolidated financial statements RD 2018 – p. 340 – Note 18 Consolidation scope  
102-46 Defining report content and topic Boundaries

SP – Challenges identification
SP – Reporting scopes and methods

 
102-47 List of material topics

SP – Challenges identification

 
102-48 Restatements of information

RD 2018 – p. 263 – Note 2 Changes in the Group structure
SP – Reporting scopes and methods

 
102-49 Changes in reporting

RD 2018 – p. 263 – Note 2 Changes in the Group structure
SP – Challenges identification
SP – Reporting scopes and methods

 
102-50 Reporting period Year 2018 (1st of January to 31st December)  
102-51 Date of most recent report Registration Document 2018 published on March 20th 2019  
102-52 Reporting cycle Annual  
102-53 Contact point for questions regarding the report [email protected]  
102-54 Claims of reporting in accordance with the GRI Standards This report has been prepared in accordance with the GRI Standards: Core option.  
102-55 GRI content index SPGlobal reporting initiative  
102-56 External Assurance

SP – Assurance report on non-financial statement
RD 2018 – p. 173 – (Corporate Governance) 4.5 Statutory auditors’ report on related party agreements and commitments; p. 250 – 8.1 Statutory auditors’ report on the Consolidated Financial Statements; p. 398 – 10.1 Statutory auditors’ report on the financial statements

 

Material topics

GRI Standard Disclosure Sources Related SDGs

Material topic: Economic performance 

103-1 Explanation of the material topic and its boundary

RD 2018 p. 4-29 – 1 Presentation of the Group – Integrated report
SP – Challenges identification

 
103-2 The management approach and its components 

RD 2018 p. 4-29 – 1 Presentation of the Group – Integrated report
SP – Becoming the responsible energy major

 
103-3 Evaluation of the management approach

RD 2018 p. 4-29 – 1 Presentation of the Group – Integrated report
SP – Creating and sharing value

 
201-1 Direct economic value generated and distributed 

RD 2018 p. 7 – 1.1.2 The Group in a few figures; p.254 – 8.2 Consolidated statement of income; p.256 – 8.4 Consolidated balance sheet; p.304 – Note 10 Payroll, staff and employee benefits obligations; p.380 – 9.3 Report on the payments made to governments
SP -  Creating and sharing value

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201-2 Financial implications and other risks and opportunities due to climate change

SP – Climate > Risk management
RD 2018 p. 75 – 3.1.2 Industrial and environment risks and risks related to climate issues
CC 2018p. 41 A resilient portfolio
CDP Climate 2018p. 10-26

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201-3 Defined benefit plan obligations and other retirement plans RD 2018 p. 304 – Note 10 Payroll, staff and employee benefits obligations  
201-4 Financial assistance received from government 

Non available
Based on existing information, Total does not currently receive significant assistance from governments in the countries in which it operates. 

 

Material topic: Market presence including local content 

103-1 Explanation of the material topic and its boundary

SP – Challenges identification
SPSocietal impact and local development
RD 2018 p. 13 – 1.3.4 Geographic presence: key to the Group’s future growth

 
103-2 The management approach and its components

SPSocietal impact and local development > Fostering economic development through employment
RD 2018 p. 13 – 1.3.4 Geographic presence: key to the Group’s future growth

 
103-3 Evaluation of the management approach

SPSocietal impact and local development
SPCreating and sharing value

 
202-1 Ratios of standard entry level wage by gender compared to local minimum wage Non available
Total’s compensation policy ensures that a large majority of employees benefit from laws that guarantee a minimum wage and whenever this is not the case, the Group’s policy ensures that compensation is above the minimum wage observed locally. 
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202-2 Proportion of senior management hired from the local community 

SP – Employment and social inclusion > Promoting equal treatment of employees and banning discrimination
SP – Social indicators

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Material topic: Indirect economic impacts 

103-1  Explanation of the material topic and its boundary 

SP – Challenges identification
SPSocietal impact and local development
RD 2018 p. 13 – 1.3.4 Geographic presence: key to the Group’s future growth

 
103-2 The management approach and its components 

SPSocietal impact and local development
RD 2018 – p. 13 – 1.3.4 Geographic presence: key to the Group’s future growth

 
103-3 Evaluation of the management approach 

SPSocietal impact and local development
SPCreating and sharing value

 
203-1 Infrastructure investments and services supported 

SPCreating and sharing value
SPSocietal impact and local development

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203-2 Significant indirect economic impacts 

SPCreating and sharing value
SPSocietal impact and local development

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Material topic: Procurement practices 

103-1 Explanation of the material topic and its boundary

SP – Challenges identification
SP – Supply chain
SP Vigilance plan > Severe impact risk mapping

 
103-2 The management approach and its components

SP – Supply chain
SP Vigilance plan

 
103-3 Evaluation of the management approach

SP – Supply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Monitoring procedures

 
204-1 Proportion of spending on local suppliers 

Not available
The company has a “local content” policy but does not report on the proportion of spending on local suppliers.

SP – Supply chain
SPSocietal impact and local development > Developing an approach to creating shared value

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GRI Standard Disclosure Sources Related SDGs

Material topic: Anti-corruption 

103-1  Explanation of the material topic and its boundary 

Total’s Code of conduct – p. 16 – Integrity – Fraud and corruption
SP – Challenges identification
SP – Business Ethics

 
103-2 The management approach and its components 

SP – Business Ethics
SP – Business Ethics > Prevention and fight against corruption leaflet
SP – Business Ethics > Total’s integrity guide
SP – Business Ethics > Lobbying ethics charter

 
103-3 Evaluation of the management approach 

SP – Business Ethics > Assessment and monitoring

 
205-1 Operations assessed for risks related to corruption 

SP – Business Ethics
RD 2018 – p. 80 – 3.1.8 Ethical misconduct and non-compliance risks

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205-2 Communication and training about anti-corruption policies and procedures 

SP – Business Ethics

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205-3 Confirmed incidents of corruption and actions taken  RD 2018 – p. 85 – 3.2 Legal and arbitration proceedings
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Material topic: Anti-competitive behavior 

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct – p. 16 – Integrity – Fraud and corruption
SP – Business Ethics > Total’s integrity guide
SP – Challenges identification
SP – Business Ethics

 
103-2 The management approach and its components 

SP – Business Ethics
SP – Business Ethics > Total’s integrity guide

 
103-3 Evaluation of the management approach 

SP – Business Ethics

 
206-1 Legal actions for anti-competitive behavior, antitrust, and monopoly practices  RD 2018 – p. 85 – 3.2 Legal and arbitration proceedings
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GRI Standard Disclosure Sources Related SDGs

Material topic: Materials 

103-1 Explanation of the material topic and its boundary

Health Safety Environment Quality Charter
SP – Challenges identification
SP - Environment
SPReporting scope and method

 
103-2 The management approach and its components  SP – Environment > Promoting a better use of natural resources by supporting the circular economy  
103-3 Evaluation of the management approach  SP – Environment > Promoting a better use of natural resources by supporting the circular economy
SP Environmental indicators
 
301-1 Materials used by weight or volume

Non available
Hydrocarbons (oil and gas) are the main raw material used by Total in its activities. They are consumed in Total’s processes. Total has developed energy efficiency programs to limit its own energy consumption. 

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301-2 Recycled input materials used  SP – Environment > Promoting a better use of natural resources by supporting the circular economy

SP Environmental indicators

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301-3 Reclaimed products and their packaging materials  SP – Environment > Promoting a better use of natural resources by supporting the circular economy

SP Environmental indicators

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Material topic: Energy 

103-1 Explanation of the material topic and its boundary 

Health Safety Environment Quality Charter
SP – Challenges identification
SP - Climate
SPReporting scope and method

 
103-2 The management approach and its components 

SP - Climate > Targets and metrics to measure climate-related risks and opportunities
CC 2018 p. 22 A Carbon intensity indicator to curtail emissions related to our energy products; p. 42 Energy efficiency

 
103-3 Evaluation of the management approach 

SP - Climate > Targets and metrics to measure climate-related risks and opportunities
SP Climate indicators

 
302-1 Energy consumption within the organization  SP - Climate > Targets and metrics to measure climate-related risks and opportunities
SP Climate indicators
CDP Climate 2018 p. 56 Organisation’s energy consumption
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302-2 Energy consumption outside the organization RD 2018 p. 54 – 2.2.4 Natural and gas and electricity marketing; p. 64 - 2.4.2 Sales of petroleum products
CDP Climate 2018 p. 36-39 Low Carbon products
Total’s activities as an energy company spread from producing, transforming and marketing energy. Energy used outside the organization is thus mainly that of Total’s end customers. 
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302-3 Energy intensity  SP - Climate > Targets and metrics to measure climate-related risks and opportunities
SP Climate indicators
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302-4

Reduction of energy consumption  SP - Climate > Targets and metrics to measure climate-related risks and opportunities
SP Climate indicators
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302-5 Reductions in energy requirements of products and services  SP - Climate > Targets and metrics to measure climate-related risks and opportunities
SP Climate indicators
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Material topic: Water 

103-1 Explanation of the material topic and its boundary

Health Safety Environment Quality Charter
SP – Challenges identification
SP - Environment
SPReporting scope and method

 
103-2 The management approach and its components  SP – Environment > Limiting the environmental footprint  
103-3 Evaluation of the management approach  SP – Environment > Limiting the environmental footprint
SP Environmental indicators
 
303-1

Interactions with water as a shared resource

SP – Environment > Limiting the environmental footprint
SP Environmental indicators
CDP Water 2018 p. 4 Dependence (to water)

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303-2

Management of water discharge-related impacts

SP – Environment > Limiting the environmental footprint
SP Environmental indicators

CDP Water 2018 – p.17 Potential water pollutants management procedures

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303-3 Water withdrawal SP – Environment > Limiting the environmental footprint
SP Environmental indicators
CDP Water 2018 p. 8 Water withdrawn, discharged and consumed
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303-4

Water discharge SP – Environment > Limiting the environmental footprint
SP Environmental indicators
CDP Water 2018 p. 8 Water withdrawn, discharged and consumed
 
303-5 Water consumption SP – Environment > Limiting the environmental footprint
SP Environmental indicators
CDP Water 2018 p. 8 Water withdrawn, discharged and consumed
 

Material topic: Biodiversity 

103-1 Explanation of the material topic and its boundary 

Health Safety Environment Quality Charter
SP – Challenges identification
SP - Environment
SPReporting scope and method

 
103-2 The management approach and its components 

SP – Environment > Not to harm biodiversity and ecosystems during projects and operations
Biodiversity Brochure 2018 – p. 7 

 
103-3 Evaluation of the management approach 

SP – Environment > Not to harm biodiversity and ecosystems during projects and operations
Impacts are assessed using environmental impact assessments (EIAs) which include biodiversity baselines. Both actions form part of the standard biodiversity management procedures as per the Group Biodiversity Policy requirement

 
304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas 

SP – Environment > Not to harm biodiversity and ecosystems during projects and operations
Identification of sensitive biodiversity areas are achieved through an internal GIS (Geographical Information System) tool using UNE-WCMC biodiversity.

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304-2

Significant impacts of activities, products, and services on biodiversity 

SP – Environment > Not to harm biodiversity and ecosystems during projects and operations
Biodiversity Brochure 2018 p. 11 – Our initiatives
To ensure the sustainability of the natural habitats in which Total operates, Total incorporates mitigation from the beginning of each project and also helps to restore degraded natural environments.
Total’s offset programs focus on ensuring there is no net loss in biodiversity in natural habitats or on contributing to a net gain in biodiversity on certain of its projects.

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304-3

Habitats protected or restored 

SP – Environment > Not to harm biodiversity and ecosystems during projects and operations
SPSocietal impact and local development > Engaging in citizenship initiatives (Forest and climate)
Biodiversity Brochure 2018 p. 11 – Our initiatives 

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304-4 IUCN Red List species and national conversation list species with habitats in areas affected by operations

Non available
Total has drawn up biodiversity action plans for its industrial facilities located fully or partially in International Union for Conservation of Nature (IUCN) I to IV sites or Ramsar Convention wetlands protected areas.

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Material topic: Emissions 

103-1 Explanation of the material topic and its boundary 

Health Safety Environment Quality Charter
SP – Challenges identification
SPClimate
SP - Environment
SPReporting scope and method

 
103-2 The management approach and its components 

SP – Climate > Strategy
SP – Environment > Limiting the environmental footprint
CC 2018 p. 26 – Greenhouse Gas Emissions down 30% since 2010; p. 30 Investigating Methane Emissions

 
103-3 Evaluation of the management approach 

SP – Climate > Targets and metrics to measure climate-related risk and opportunities
SPClimate indicators
SP – Environment > Limiting the environmental footprint
SP Environmental indicators

 
305-1 Direct (scope 1) greenhouse gas emissions 

SP – Climate > Targets and metrics to measure climate-related risk and opportunities
SPClimate indicators
CDP Climate 2018 p. 42 Scope 1 emissions data

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305-2 Energy indirect (scope 2) greenhouse gas emissions 

SP – Climate > Targets and metrics to measure climate-related risk and opportunities
SPClimate indicators
CDP Climate 2018  p. 43 Scope 2 emissions data

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305-3

Other indirect (scope 3) greenhouse gas emissions 

SP – Climate > Targets and metrics to measure climate-related risk and opportunities
SPClimate indicators
CDP Climate 2018p. 43 Scope 3 emissions data

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305-4

GHG emissions intensity

SP – Climate > Targets and metrics to measure climate-related risk and opportunities
SPClimate indicators

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305-5 Reduction of greenhouse gas emissions 

SP – Climate > Targets and metrics to measure climate-related risk and opportunities
SPClimate indicators
CC 2018 – p. 26 – Greenhouse Gas Emissions down 30% since 2010;
CDP Climate 2018p. 42 Emissions data

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305-6 Emissions of ozone-depleting substances (ODS)

Non available
ODS emissions are non-material for Total

 
305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions 

SP – Environment > Limiting the environmental footprint
SP Environmental indicators

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Material topic: Effluents and waste 

103-1 Explanation of the material topic and its boundary 

Health Safety Environment Quality Charter
SP – Challenges identification
SP - Environment
SPReporting scope and method

 
103-2 The management approach and its components 

SP – Environment > Limiting the environmental footprint
SP – Environment > Promoting a better use of natural resources by supporting the circular economy

 
103-3 Evaluation of the management approach 

SP – Environment > Limiting the environmental footprint
SP – Environment > Promoting a better use of natural resources by supporting the circular economy
SP Environmental indicators

 
306-1 Water discharge by quality and destination 

SP Environmental indicators
CDP Water 2018  p. 12 Water discharge by destination

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306-2 Waste by type and disposal method  SP Environmental indicators
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306-3 Significant spills 

SP – Environment > Preventing incident risks
SP Environmental indicators

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306-4

Transport and hazardous waste  SP Environmental indicators
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306-5 Water bodies affected by water discharges and/or runoff 

SP Environmental indicators
CDP Water 2018 p. 16 Water-related detrimental impacts

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Material topic: Environmental compliance

103-1  Explanation of the material topic and its boundary 

Health Safety Environment Quality Charter
SP – Challenges identification
SPClimate
SP - Environment
SPReporting scope and method

 
103-2 The management approach and its components 

SPClimate
SP - Environment

 
103-3 Evaluation of the management approach 

SPClimate
SP - Environment

 
307-1 Non-compliance with environmental laws and regulations 

RD 2018p.85 3.2 Legal and arbitration proceedings
CDP Water 2018p. 16 Compliance impact
The amounts of environmental fines and penalties are not publicly reported but are tracked internally through an internal performance indicator described in the document “Environmental Performance Reporting”, following Total’s methodology for recording environmental penalties (fines imposed by the local administrative authorities to which a site is subject). 

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GRI Standard Disclosure Sources Related SDGs

Material topic: Employment

103-1 Explanation of the material topic and its boundary 

SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion
RD 2018 p. 11 – 1.3.2 Employees committed to better energy

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Appropriate management of the Group’s workforce
RD 2018 p. 11 – 1.3.2 Employees committed to better energy
SPEmployment and social inclusion > Global Agreement with IndustriAll

 
103-3 Evaluation of the management approach 

SPEmployment and social inclusion > Appropriate management of the Group’s workforce
SP – Social indicators
SPVigilance plan > Assessment procedures
In order to improve the Group’s social performance, employees’ expectations are regularly addressed, for instance through the Total survey, an employees’ satisfaction survey carried out every two years. 

 
401-1 New employee hires and employee turnover 

SP – Social indicators

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401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

Non available
While Total reports on its workforce breakdown by employment contract (8 837 employees out of 104 460 Total workforce in 2018), it does not report on benefits that are not provided to temporary employees. 

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401-3

Parental leave

SPEmployment and social inclusionGlobal Agreement with IndustriAll
Maternity leave is available for all female employees within the Group. At Group level, specific measures have been set in place since 2010 to prevent and compensate for unjustified salary gaps.

 In 2018, 1076 women took maternity leave within the Group and 908 (84%) of them had a pay rise when they returned to work. This figure is slightly down compared to 2017. [figures from consolidated scope] 

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Material topic: Labor/management relations 

103-1 Explanation of the material topic and its boundary

Total’s Code of conduct – p. 26 – The Code of conduct and our employees
SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion
RD 2018 p. 11 – 1.3.2 Employees committed to better energy

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Promoting social dialogue
RD 2018p. 11 – 1.3.2 Employees committed to better energy
SPEmployment and social inclusion > Global Agreement with IndustriAll

 
103-3 Evaluation of the management approach  SPEmployment and social inclusion > Promoting social dialogue

SP – Social indicators

 
402-1 Minimum notice periods regarding operational changes 

Non available
This information depends upon local working conditions in the 130 countries in which Total operates, hence it is not aggregated at Group level. Group policies are adapted by entities based on local parameters.

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Material topic: Freedom of association and collective bargaining 

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct p. 26 – The Code of conduct and our employees
SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion
RD 2018 p. 11 – 1.3.2 Employees committed to better energy
SPSupply chain
SP - Vigilance plan > Severe impact risk mapping

 

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Promoting social dialogue
RD 2018p. 11 – 1.3.2 Employees committed to better energy
SPSupply chain
SPEmployment and social inclusion > Global Agreement with IndustriAll
Human rights guidep. 21 Collective bargaining and freedom of association

 
103-3 Evaluation of the management approach 

SPEmployment and social inclusion > Promoting social dialogue
SP – Social indicators
SPSupply chain > Extension of the Group’s policy to the supply chain (the supplier assessment process)
SP - Vigilance plan > Procedures for assessing suppliers

 
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk 

Non available
The right to freedom of association and collective bargaining has not been identified as a salient human rights issue for Total. Nevertheless, ethical assessments are carried out. Based on findings, subsidiaries define and implement action plans and monitoring measures as needed. 

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Material topic: Occupational health and safety  

103-1 Explanation of the material topic and its boundary

Health Safety Environment Quality Charter
Total’s Code of conduct
p. 26 – The Code of conduct and our employees
SP – Challenges identification
SPReporting scope and method
SP – People’s health and safety

 
103-2 The management approach and its components 

SP – People’s health and safety
HR 2018 p. 25 - Workplace Health and safety
SPEmployment and social inclusion > Global Agreement with IndustriAll

 

 
103-3 Evaluation of the management approach 

SP – People’s health and safety
SP Health and safety indicators

 
403-1

Occupational health and safety management system

Health Safety Environment Quality Charter
SP – People’s health and safety

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403-2 Hazard identification, risk assessment, and incident investigation

SP – People’s health and safety > Preventing occupational accidents
SPEnvironment > Preventing incident risks
SPVigilance plan > Severe impact risk mapping
SPVigilance plan > Assessment procedures

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403-3 Occupational health services SP – People’s health and safety > Preventing occupational health risks through improved assessment
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403-4 Worker participation, consultation, and communication on occupational health and safety

SP – People’s health and safety
SPEmployment and social inclusion > Promoting social dialogue

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403-5 Worker training on occupational health and safety

SP – People’s health and safety > Preventing occupational accidents
SPVigilance plan > Awareness and training actions

 
403-6 Promotion of worker health

SP – People’s health and safety > Preventing occupational health risks through improved assessment

 
403-7 Prevention and mitigation of occupational health and safety impacts

SP – People’s health and safety
SPEnvironment > Preventing incident risks

 
403-8 Workers covered by an occupational health and safety management system

SP Health and safety indicators
SPReporting scope and method > Scopes (Safety reporting)

 
403-9 Work-related injuries SP Health and safety indicators  
403-10 Work-related ill injuries SP Health and safety indicators  

Material topic: Training and education 

103-1 Explanation of the material topic and its boundary

SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Maintaining employees’ long-term employability

 
103-3 Evaluation of the management approach 

SPEmployment and social inclusion > Maintaining employees’ long-term employability
SP Social indicators

 
404-1

Average hours of training per year per employee 

SP Social indicators

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404-2 Programs for upgrading employee skills and transition assistance programs 

SPEmployment and social inclusion > Maintaining employees’ long-term employability

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404-3 Percentage of employees receiving regular performance and career development reviews 

The percentage of employees receiving regular performance and career development reviews reached 91% in 2018.
[figure based on the consolidated scope]

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Material topic: Diversity and equal opportunity 

103-1 Explanation of the material topic and its boundary

Total’s Code of conduct p. 26 – The Code of conduct and our employees
SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion
RD 2018 – p. 11 – 1.3.2 Employees committed to better energy

 

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Ensuring a high level of commitment based on respect for each other, health and well-being at work
RD 2018 p. 11 – 1.3.2 Employees committed to better energy
SPEmployment and social inclusion > Global Agreement with IndustriAll
HR 2018 – p. 22 – Non-discrimination and gender diversity

 

 
103-3 Evaluation of the management approach 

SPEmployment and social inclusion > Ensuring a high level of commitment based on respect for each other, health and well-being at work
SP – Social indicators
HR 2018 – p. 22 – Non-discrimination and gender diversity

 

 
405-1

Diversity of governance bodies and employees 

SPEmployment and social inclusion > Ensuring a high level of commitment based on respect for each other, health and well-being at work
SP – Social indicators

 

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405-2

Ratio of basic salary and remuneration of women to men

Non available
A ratio at the Group level is not relevant as Total is present in over 130 countries with different local labor legislations and remuneration levels. Nevertheless, at local levels, equal treatment is pursued and specific measures have been set in place since 2010 to prevent and compensate for unjustified salary gaps.
In France, Total published its first Gender Equality in the Workplace Index in 2019

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Material topic: Training and education 

103-1 Explanation of the material topic and its boundary

SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Maintaining employees’ long-term employability

 
103-3 Evaluation of the management approach 

SPEmployment and social inclusion > Maintaining employees’ long-term employability
SP Social indicators

 
404-1

Average hours of training per year per employee 

SP Social indicators

 
404-2 Programs for upgrading employee skills and transition assistance programs 

SPEmployment and social inclusion > Maintaining employees’ long-term employability

 
404-3 Percentage of employees receiving regular performance and career development reviews 

The percentage of employees receiving regular performance and career development reviews reached 91% in 2018.
[figure based on the consolidated scope]

 

Material topic: Non-discrimination  

103-1 Explanation of the material topic and its boundary

Total’s Code of conduct p. 19- Respect for human rights
SP – Challenges identification
SPReporting scope and method
SPEmployment and social inclusion
RD 2018 p. 11 – 1.3.2 Employees committed to better energy

 
103-2 The management approach and its components 

SPEmployment and social inclusion > Ensuring a high level of commitment based on respect for each other, health and well-being at work
RD 2018  – p. 11 – 1.3.2 Employees committed to better energy
SPEmployment and social inclusion > Global Agreement with IndustriAll
HR 2018 – p. 22 – Non-discrimination and gender diversity

 
103-3 Evaluation of the management approach 

SPEmployment and social inclusion > Ensuring a high level of commitment based on respect for each other, health and well-being at work
SP – Social indicators
HR 2018 p. 22 – Non-discrimination and gender diversity

 
406-1

Incidents of discrimination and corrective actions taken

In 2018, 474 alleged breaches to the Group’s integrity rules were reported to Total’s corporate level through the Worldwide Human Resources Survey 

 

GRI Standard Disclosure Sources Related SDGs

Material topic: Child labor 

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct – p. 19- Respect for human rights
SP – Challenges identification
SPReporting scope and method
SPHuman rights
SPVigilance plan > Severe impact risk mapping
HR 2018 – p. 20 Addressing our salient issues in the worklplace

 
103-2 The management approach and its components 

SPHuman rights > Human rights in the workplace
SP Supply chain > Extension of the Group’s policy to the supply chain
Human rights guide – p. 22 Prohibition on forced labor and child labor

 
103-3 Evaluation of the management approach 

SPHuman rights > Human rights in the workplace
SP Supply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Assessment procedures

 
408-1 Operations and suppliers at significant risk for incidents of child labor 

Non available
Forced and child labor have been identified as risks of severe negative impacts from our activities on human rights, notably in the supply chain (they have been identified as “salient issues” based on the UN reporting framework on human rights). A new supplier qualification process has been implemented with a framework that notably covers human rights. Suppliers audit are carried out. Rather than to report on incident indicators, Total approach is to implement preventive action plans to avoid such incidents and to foster capacity building of suppliers and stakeholders. 

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Material topic: Forced or compulsory labor 

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct p. 19- Respect for human rights
SP – Challenges identification
SPReporting scope and method
SPHuman rights
SPVigilance plan > Severe impact risk mapping
HR 2018 –  p. 20 Addressing our salient issues in the worklplace

 
103-2 The management approach and its components 

SPHuman rights > Human rights in the workplace
SP Supply chain > Extension of the Group’s policy to the supply chain
Human rights guide – p. 22 Prohibition on forced labor and child labor

 
103-3 Evaluation of the management approach 

SPHuman rights > Human rights in the workplace
SP Supply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Assessment procedures

 
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor 

Non available
Forced and child labor have been identified as risks of severe negative impacts from our activities on human rights, notably in the supply chain (they have been identified as “salient issues” based on the UN reporting framework on human rights). A new supplier qualification process has been implemented with a framework that notably covers human rights. Suppliers audit are carried out. Rather than to report on incident indicators, Total approach is to implement preventive action plans to avoid such incidents and to foster capacity building of suppliers and stakeholders.

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Material topic: Security practices 

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct p. 19- Respect for human rights
SP – Challenges identification
SPReporting scope and method
SPHuman rights
SPVigilance plan > Severe impact risk mapping
HR 2018 p. 33 Addressing our salient issues related to security

 
103-2 The management approach and its components 

SPHuman rights > Respect for human rights in security-related activities
HR 2018 –  p. 33 Addressing our salient issues related to security
Human rights guide – p. 35 Human rights and security 

 
103-3 Evaluation of the management approach 

SPHuman rights > Respect for human rights in security-related activities
HR 2018 –  p. 33 Addressing our salient issues related to security
SPVPHSR report

 
410-1 Security personnel trained in human rights policies or procedures 

SPHuman rights > Respect for human rights in security-related activities
HR 2018 p. 33 Addressing our salient issues related to security
SPVPHSR report

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Material topic: Rights of indigenous people 

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct – p. 19- Respect for human rights
HR 2018 –  p. 27 Addressing our salient issues in local communities

 
103-2 The management approach and its components 

HR 2018 – p. 30 Indigenous and Tribal people
Human rights guide –  p. 32 Indigenous peoples
Total policy regarding indigenous people

 
103-3 Evaluation of the management approach 

HR 2018 –  p. 30 Indigenous and Tribal people
Human rights guide –  p. 32 Indigenous peoples
Total policy regarding indigenous people

 
411-1 Incidents of violations involving rights of indigenous people 

SPSocietal impact and local development > Managing the societal impacts of the Group’s activities
HR 2018 p. 30 Indigenous and Tribal people
Total does not publish a quantitative indicator

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Material topic: Human rights assessment  

103-1 Explanation of the material topic and its boundary 

Total’s Code of conduct p. 19- Respect for human rights
SP – Challenges identification
SPReporting scope and method
SPHuman rights

 
103-2 The management approach and its components 

SPHuman rights (assessments)
SPVigilance plan > Assessment procedures (Assessments regarding human rights and fundamental freedoms)
HR 2018 – p. 14 Improving our assessments and actions

 
103-3 Evaluation of the management approach 

SPHuman rights (assessments)
SPVigilance plan > Assessment procedures (Assessments regarding human rights and fundamental freedoms)

 
412-1 Operations that have been subject to human rights reviews or impact assessments 

SPHuman rights (Assessments)
HR 2018 – p. 14 Improving our assessments and actions

 
412-2 Employee training on human rights policies or procedures 

SPHuman rights (Awareness-raising and training)
SPVigilance plan > Awareness and training actions

 
412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening 

SP – Societal impact and local development > Managing societal challenges related to operations in a responsible manner (analysis of the challenges and the societal challenges)

 

GRI Standard Disclosure Sources Related SDGs

Material topic: Local communities 

103-1 Explanation of the material topic and its boundary 

SP – Challenges identification
SPReporting scope and method
SPSocietal impact and local development
SPHuman rights
HR 2018 – p. 27 Addressing our salient issues in local communities

 
103-2 The management approach and its components 

SPSocietal impact and local development
HR 2018 p. 27 Addressing our salient issues in local communities

 
103-3 Evaluation of the management approach 

SPSocietal impact and local development
HR 2018 p. 27 Addressing our salient issues in local communities

 
413-1 Operations with local community engagement, impact assessments, and development programs 

SPSocietal impact and local development
HR 2018 p. 27 Addressing our salient issues in local communities
Total does not publish a quantitative indicator

 
413-2 Operations with significant potential or actual negative impacts on local communities 

SPSocietal impact and local development
HR 2018 p. 27 Addressing our salient issues in local communities
Total does not publish a quantitative indicator

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Material topic: Public policy 

103-1 Explanation of the material topic and its boundary 

Total’s code of conduct
Total’s integrity guide
Total’s lobbying ethics charter
SP – Challenges identification
SPBusiness Ethics

 
103-2 The management approach and its components 

Total’s code of conduct
Total’s integrity guide
Total’s lobbying ethics charter
SPBusiness Ethics

 
103-3 Evaluation of the management approach 

Total’s code of conduct
Total’s integrity guide
Total’s lobbying ethics charter
SPBusiness Ethics

 
415-1 Political contributions 

Non applicable
Total does not make any political contributions

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Material topic: Socioeconomic compliance 

103-1 Explanation of the material topic and its boundary 

Total’s code of conduct
Total’s integrity guide
Total’s lobbying ethics charter
SP – Challenges identification
SPBusiness Ethics

 
103-2 The management approach and its components 

Total’s code of conduct
Total’s integrity guide
Total’s lobbying ethics charter
SPBusiness Ethics

 
103-3 Evaluation of the management approach 

Total’s code of conduct
Total’s integrity guide
Total’s lobbying ethics charter
SPBusiness Ethics

 
419-1 Non-compliance with laws and regulations in the social and economic area  RD 2018 –  p. 85 – 3.2 Legal and arbitration proceedings
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GRI Standard Disclosure Sources Related SDGs

Material topic: Supplier environmental assessment  

103-1 Explanation of the material topic and its boundary 

SP – Challenges identification
SP - Supply chain

 
103-2 The management approach and its components 

SPSupply chain > Extension of the Group’s policy to the supply chain
SP - Supply chain > Fundamental Principles of Purchasing

 
103-3 Evaluation of the management approach  SPSupply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Procedures for assessing suppliers
 
308-1 New suppliers that were screened using environmental criteria 

Non available
A new supplier qualification process was harmonized at Group level in 2017 and a new internal framework was published in 2018 to set up a new tool that will be gradually rolled out starting in 2019 and will be used to automate supplier qualification including a pre-risk analysis on topics including human rights, environment, health and safety, among others.

SPSupply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Procedures for assessing suppliers

 
308-2 Negative environmental impacts in the supply chain and actions taken 

Non available
Total operates in 130 countries and has a network of over 100 000 suppliers, most of which are managed locally at subsidiary level. In order to improve this situation, the Supplier qualification process was harmonized in 2017 by Total Global Procurement and it is rolled out gradually throughout the Group using a consolidated database. The process covers human rights, environment, health and safety. The database has been launched in April 2019 and will be enriched trough the deployment all over the Group during the next 24 months. The new organization set up as of January 1st, 2017, around the dedicated global entity called Total Global Procurement as well as the creation of a global supplier database, should enable Total to better gather and monitor such figures in the future.

SPSupply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Procedures for assessing suppliers

 

Material topic: Supplier social assessment  

103-1 Explanation of the material topic and its boundary 

SP – Challenges identification
SP – Supply chain
SPVigilance plan > Action principles

 
103-2 The management approach and its components  SPSupply chain > Extension of the Group’s policy to the supply chain
SP - Supply chain > Fundamental Principles of Purchasing
 
103-3 Evaluation of the management approach SPSupply chain > Extension of the Group’s policy to the supply chain
SPVigilance plan > Assessment procedures
 
414-1 New suppliers that were screened using social criteria 

Non available
A new supplier qualification process was harmonized at Group level in 2017 and a new internal framework was published in 2018 to set up a new tool that will be gradually rolled out starting in 2019 and will be used to automate supplier qualification including a pre-risk analysis on topics including human rights, environment, health and safety, among others.

SPSupply chain > Extension of the Group’s policy to the supply chain
SP Vigilance plan > Procedures for assessing suppliers

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414-2 Negative social impacts in the supply chain and actions taken 

Non available
Total operated in 130 countries and has a network of over 100 000 suppliers, most of which are managed locally at subsidiary level. Such information is not consolidated at corporate level. 

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GRI Standard Disclosure Sources Related SDGs

Material topic: Customer health and safety  

103-1 Explanation of the material topic and its boundary 

SP – Challenges identification
SPReporting scope and method
SP – People's health and safety

 
103-2 The management approach and its components 

Health Safety Environment Quality Charter
SP –
People's health and safety > Minimizing the risk throughout the life cycle of products to prevent consumer health and safety risks

 
103-3 Evaluation of the management approach  SP – People's health and safety > Minimizing the risk throughout the life cycle of products to prevent consumer health and safety risks  
416-1 Assessment of the health and safety impacts of product and service categories  SP – People's health and safety > Minimizing the risk throughout the life cycle of products to prevent consumer health and safety risks
Total does not publish a quantitative indicator.
 
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services DR 2018 – p. 85 – 3.2 Legal arbitration proceedings
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Material topic: Marketing and labelling  

103-1 Explanation of the material topic and its boundary 

SP – Challenges identification
SPReporting scope and method
SP – People's health and safety

 
103-2 The management approach and its components  SP – People's health and safety > Minimizing the risk throughout the life cycle of products to prevent consumer health and safety risks  
103-3 Evaluation of the management approach  SP – People's health and safety > Minimizing the risk throughout the life cycle of products to prevent consumer health and safety risks  
417-1 Requirements for product and service information and labeling  SP – People's health and safety > Minimizing the risk throughout the life cycle of products to prevent consumer health and safety risks
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Material topic: Customer Privacy 

103-1 Explanation of the material topic and its boundary 

Total’s code of conduct p.32 - Customers
With increasing BtoC activities, digitalization of our operations, personal data is used on day-to-day operations. As such, data protection is important and is the object of dedicated procedures within TOTAL. 

 
103-2 The management approach and its components 

Following the enforcement of the General Data Protection Regulation at the European Union level in 2018, Total has strengthened it Personal Data Protection procedures and support for affiliates to comply with regulation, notably through a network of data protection liaisons and a wider internal communication including guides and training.
Total’s Binding Corporate Rules

 
103-3 Evaluation of the management approach  Deployment of the above mentioned procedures was supported at the branch and central level to assess proper implementation.   
418-1 Requirements for product and service information and labeling 

DR 2018 – p. 85 – 3.2 Legal arbitration proceedings

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